FAQs

(Frequently Asked Questions) ❓👗

At RBK Shop, we want to make your shopping experience as easy and enjoyable as possible! Below are some common questions we get from our fashion-forward customers. 💖 If you don’t find the answer you’re looking for, feel free to reach out to us at rbk.shop1979@gmail.com! ✨

1. How long will it take to receive my order? ⏳📦

  • Domestic (USA): Your order will arrive within 3 to 5 business days. 🚚✨
  • International: Delivery typically takes 7 to 15 business days, depending on your location. 🌍📬

2. Do you offer international shipping? 🌍✈️

Yes! We ship worldwide so you can enjoy RBK Shop fashion no matter where you are. 🌎💃 Delivery times may vary, but usually it takes 7 to 15 business days for international orders. 🌸

3. Can I track my order? 🔍📲

Absolutely! Once your order ships, you’ll receive a confirmation email with a tracking number so you can keep an eye on your package's journey to your door. 📦💌

4. What is your return policy? 🔄🛍️

We want you to love your purchase! If for any reason you’re not satisfied, you can return or exchange items within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. ✨

Please note: Sale items are final sale and cannot be returned or exchanged. 🛑

5. How do I start a return? 💌📧

Just send us an email at rbk.shop1979@gmail.com, and we’ll guide you through the return process! 📩 For U.S. orders, return shipping is free. For international returns, shipping costs are the customer’s responsibility. 🌍

6. What if I received the wrong item or it’s damaged? 😓❌

Oh no! We’re sorry for the mix-up. Please contact us immediately at rbk.shop1979@gmail.com, and we’ll make sure to resolve the issue as quickly as possible. 🛠️✨

7. What payment methods do you accept? 💳💰

We accept all major credit cards, PayPal, and other secure payment methods to make shopping with us easy and safe! 🛒💳

8. Can I change or cancel my order after placing it? 📝⏱️

We process orders quickly, but if you need to make changes or cancel, please contact us at rbk.shop1979@gmail.com within 24 hours of placing your order, and we’ll do our best to accommodate your request! 💌